Kiyo Weiss is responsible for passenger revenues generated in Japan, Korea, Hong Kong, Taiwan, Australia, New Zealand and South East Asia. She joined Air Canada in 2009 as the head of Sales and Marketing for Japan and later became General Manager and served the role until she was appointed to Director of Asia Pacific in 2018. At Air Canada, Kiyo has facilitated an increase in the number of flights from Japan to Canada from 1 daily to 6 daily, helping Japan become one of the most profitable routes worldwide. The most recent addition was service to Montreal from Narita in 2018 and from Vancouver to Auckland New Zealand in 2019.
Before joining Air Canada, she worked for United Airlines holding various key management positions such as Reservations and Ticket Office Manager for Japan and District Sales Manager for Eastern Japan. During this time, she introduced the first bilingual voice activated speech system to the reservation center and opened the first outsourced call center for United Airlines Japan in Okinawa. Prior to this, she worked for Business International (British Economist Group Consulting Company) as a researcher and Mitsui and Co., Ltd.
Kiyo has a Bachelor of Arts degree in English and American Literature from Aoyama Gakuin University. She also studied simultaneous translation at Simul Academy and completed the one year JMEC (Japan Market Expansion Competition) program developing market strategy for a financial corporation seeking to enter the individual High Net Worth market. She currently serves as a governor of the Canadian Chamber of Commerce in Japan, as the Chair of the Aoyama Travel Society and as an advisor for the Kids Earth Fund NPO.