At Air Canada, Kiyo Weiss is responsible for passenger revenues generated in Japan, Korea and the South Pacific as well as revenues from premium cabins produced throughout all Asia Pacific countries. She joined Air Canada in 2009 as the Sales and Marketing Manager for Japan and later became General Manager for Japan and served the role until she was appointed to her current role of Director of Regional & Premium Sales, APAC in 2018.
At Air Canada, Kiyo has facilitated an increase in the number of flights from Japan to Canada from 1 daily to 6 daily, helping Japan become one of the most profitable routes worldwide. The most recent addition was service to Montreal from Narita in June 2018.
Before joining Air Canada, she worked for United Airlines holding various key management positions such as Reservations and Ticket Office Manager for Japan and District Sales Manager for Eastern Japan. During this time, she introduced the first bilingual voice activated speech system to the reservation center, and opened the first outsourced call center for United Airlines Japan in Okinawa. Prior to this, she worked for Business International (British Economist Group Consulting Company) as a researcher, and Mitsui and Co., Ltd.
Kiyo has a Bachelor of Arts degree in English and American Literature from Aoyama Gakuin University. She also studied simultaneous translation at Simul Academy and completed the one year JMEC (Japan Market Expansion Competition) program developing market strategy for a financial corporation seeking to enter the individual High Net Worth market. She is also currently serving as an advisor of the Kids Earth Fund NPO.