BLCCJ business seminar "Delighting Customers in Japan XVI"


CCCJ Partner Belgian-Luxemburg Chamber of Commerce in Japan is hosting another round of "Delighting Customers in Japan" business seminar. CCCJ members are welcome to attend the event with member pricing. For registration, please go to for details (indicate your CCCJ membership). 


Event Description

Japan is known as one of the most challenging markets in the world. Whether your business is a start-up, long-established, or somewhere in between, you are probably confronted daily with the issue: “how to delight customers?”

Because there is not a single answer to this very fascinating question, the BLCCJ launched in 2001 “Delighting Customers in Japan”, an annual seminar where a number of top executives share their ideas and experiences about the challenges of succeeding in the Japanese market.

The 16th edition is planned for Thursday 15 June, from 18h30, at the BNP Paribas offices (next to Tokyo station).

We are very pleased to welcome the following 3 speakers:

Mr. Eric DOUILHET, President, ESTEE LAUDER GROUP OF COMPANIES KK; Mr. Yuzo KANO, Co-Founder and CEO, BITFLYER, INC.; and Mr. Vincent NELIAS, Managing Director, SWAROVSKI JAPAN LTD.

The seminar will be followed by a Q&A session, and by a networking cocktail from 20h00 onwards. The event will be opened up to other chambers of commerce as well.

To apply for this event, please refer to the attachment.

We look forward to seeing many of you there!

Event Details

June 15, 2017
Registration Closed
BNP Paribas, Marunouchi
JPY 5,000

Event Registration

Registration is Closed